BarHop Help

Help for beta users, venue owners, bartenders, and sponsors

BarHop is still in active beta, so this page is meant to give you the fastest path through the common setup and troubleshooting questions.

Start here

  1. Sign in, then open your profile and make sure your role and package look right.
  2. Allow location if you want nearby venue sorting, venue sweeps, and map recentering to work well.
  3. Use the main + flow for check-ins, posts, and contributions.
  4. If the app ever feels stale, use Refresh app first, then fully close and reopen the PWA.

Common tasks

  • Check in from the home page + menu.
  • Edit venues from admin or owner flows, then use Find happy hour on website under the website field.
  • Use your public profile settings to control what others can see.
  • Follow bartenders and venues to receive activity notifications.

Troubleshooting

  • If a screen looks old after an update, use Refresh app and reopen the PWA.
  • If your role looks wrong, sign out and back in, then reopen Profile.
  • If notifications stop working, revisit notification permission settings and rebuild subscriptions.
  • If location keeps feeling wrong, verify device location permission and then reopen the app.

Roles and packages

  • Patrons can follow, check in, post, and rate.
  • Bartenders can maintain their public profile, post drinks, and upgrade to Bartender Pro.
  • Venue owners can manage venue details, hours, and upgrades.
  • Corporate sponsors can manage corporate identity and advertising plans.

Friends vs. Following

  • Following is one-way and needs no approval - it's how you keep up with a bartender or venue's activity and get notified about their public check-ins.
  • Friends is mutual - send a request from someone's profile, they accept it from the Social tab, and only then are you friends. Friends can see each other's phone number; nobody else can.
  • Manage followers, following, friends, and pending requests all from Profile → Social.
  • Your own public profile has to be turned on (Profile → Account → "Show my public profile") for other people to find and follow you through search or the Lists tab - it's off by default.
  • In person with a friend? Profile → Account → "My QR Code" shows a code they can scan to send you a friend request instantly, no searching needed.

Public profile vs. check-in visibility

  • These are two separate switches - it's easy to mix them up.
  • Public profile (Profile → Account) controls whether other people can find and open your profile at all, through search or Lists. It's off by default.
  • Check-in visibility (also Profile → Account, plus a per check-in choice) controls whether a specific venue check-in shows up publicly, separately from your profile itself.
  • Turning on public profile doesn't make your check-ins public, and public check-ins don't make your profile public - each one only does its own job.

Blocking someone

  • Open their profile and use the block icon in the top right.
  • Blocking has two independent switches: stop them from following you, and stop them from sending you friend requests. Turn on either or both.
  • Blocking doesn't notify the other person.

Check in with a drink

  • After checking in to a venue, you'll be prompted to log a drink too - add a photo, a name, and optionally credit the bartender who made it.
  • Pick from bartenders already at that venue, choose "not sure," or add a new bartender inline if they're not listed yet.
  • Logging a drink is optional - you can dismiss the prompt and just check in.

Notification settings

  • Notifications are split into separate toggles - happy hour alerts, new venues nearby, bartender shift starts, posts from bartenders you follow, checked-in-nearby alerts, new followers, friend requests, and Tag Team activity from bartender friends - so you only get what you actually want.
  • Find them under Profile → Notifications, and also on the Notifications screen itself.
  • If push notifications stop arriving, check your device's system notification permission first, then revisit these in-app toggles.

Need a human?

If something still feels off, use the in-app feedback or bug-report flows so the report includes context from the app version you are on.